Delete an app account and associated data.
This public request path is provided for GHBIS EMR and the upcoming My Functional Journey and GHBI Teleprompter apps. The upcoming apps will also provide an in-app deletion option when account creation is available.
GHBIS EMR
Practice owners can request closure of their practice’s GHBIS EMR account and deletion of its eligible data. Team members can ask their practice owner, or us, to delete their user account.
Patients: your records in GHBIS EMR are kept by your provider’s practice. Please contact the practice directly; patient records may need to be kept for as long as the law requires.
My Functional Journey
Request deletion of your My Functional Journey account and associated eligible personal data.
GHBI Teleprompter
Request deletion of your GHBI Teleprompter account and associated eligible personal data.
GHBI Smart Rehab
For Smart Rehab access or data, request account closure, deletion of eligible submitted content or withdrawal of eligible research/validation consent.
How to submit a request
- Email service@globalbiomechanicsai.com from the address associated with the account.
- Identify the app: GHBIS EMR, My Functional Journey, GHBI Smart Rehab or GHBI Teleprompter.
- State whether you want the entire account deleted, specific data deleted, or both.
What happens next
We will acknowledge the request, verify identity and process eligible deletion. The account will not merely be deactivated or frozen when full deletion is requested.
Data that may be retained
Limited transaction, security, audit, legal or de-identified records may be retained when permitted or required. Backup copies may persist temporarily until routine deletion cycles complete.